At Dimensions Technologies, we are thrilled to share some exciting updates in our September newsletter! This month, we proudly reached a significant milestone—processing over 500,000 daily calls. This achievement underscores the scalability and reliability of our global telephone call analytics platform, which now serves over 70,000 seats across five continents. We thank our clients and partners for their ongoing trust and support as we continue to deliver actionable insights for businesses of all sizes.

In line with our commitment to innovation, we are also introducing Voicemail Analytics, a powerful feature that provides businesses with key metrics related to voicemail boxes. This new tool allows companies to track the number of voicemails left, measure the value of communications, and identify missed opportunities—all aimed at enhancing customer service and optimizing operational processes.

Additionally, we are excited to announce the launch of Dimensions Webhooks. This feature offers seamless system integration, enabling real-time updates between our platform and external systems like CRMs and helpdesk tools. With customizable tagging, users can automate processes based on specific events, streamlining operations and improving response times.

Lastly, we welcome Stewart Draper as our new Senior Software Developer. Stewart brings extensive experience in software development and will play a crucial role in further enhancing our platform as we continue to innovate and grow.

At Dimensions Technologies, we remain committed to delivering cutting-edge communication tools that empower businesses to thrive in the digital age. Thank you for being a part of our journey!

About Us

For media inquiries, please contact:

Bill Perkins
[email protected]
+44 333 242 0042