PLATFORM
3CX.
The following requirements must be met in order to deploy Dimensions on a 3CX installation. As 3CX versions are made available for Beta testing, we will test Dimensions to ensure support. The table below lists details of 3CX updates and the current level of support provided.
note Please ensure that a 3CX version update is listed here as 'Supported' before upgrading a customer. The Dimensions 3CX collector will run on the 3CX host machine to collect data and pass it to the main Dimensions cloud solution for storage and analytics. The collector uses minimal CPU resource but does have an impact on the memory requirements for the 3CX host. The table below provides a guide to memory usage of the collector.
note Memory requirements are affected by the number of devices, users and call rate. Please be prepared to deploy more memory if required.Requirements
Requirements
3CX Release
Update No.
Dimensions Support
Collector Version
Known Issues
20
Update 6, 7, 8
Supported
Latest
None
< 20
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Not Supported
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Simultaneous Calls
Expected Memory Usage
4 - 32
~ 350 MB
48 - 64
~ 600 MB
96 - 128
~ 750 MB
192 - 256
~ 900 MB
512 - 1024
~ 1024 MB