PLATFORM
Kazoo.
The Kazoo connection provides a data collection service for the Kazoo UCaaS/CPaaS platform. The table below outlines the settings required when configuring a Kazoo PBX connection:
info Ensure that the correct event types are enabled on the Blackhole WebSocket. Data collectors are slower to start on 4.x systems due to having to request event subscriptions individually. Requirements
Setting
Description
Name
A unique name to be able to easily identify the use of the connection.
API Key
The API key to allow Dimensions to connect to Kazoo and monitor the customer's communications.
Account ID
The Kazoo tenant Account ID for the customer.
Crossbar REST API
REST API connection URL.
Blackhole WebSocket API
WebSocket connection URL
Country
The location of the phone system connection. This is used to localise the telephone numbers for the connection.
Supported Versions
Kazoo Release
Dimensions Support
Notes
5.4
Supported
None
5.3
Supported
None
5.2
Supported
None
5.1
Supported
None
5.0
Supported
None
4.31
Supported
ACDC supported from Sprint 85
4.21
Supported
None
< 4.x
Not Supported
None