Unlocking the Power of Dimensions Disposition Codes
At Dimensions Technologies, we understand the unique challenges legal professionals face in managing …
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What is the most important element of a Contact Centre?
I’m often asked what a contact centre is. Put simply, it’s a point of communication into or out of …
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Are Traditional PABX Features Overlooked in the UC Rush?
At Dimensions Technologies, we’ve seen how the pandemic drastically accelerated the adoption …
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The Role of the Telephony Engineer in Today’s UCaaS World
Back in the distant past when telephone systems were noisy boxes sitting in the Comms Room, …
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